“Jaise sarkaar ne khud kaha hai, ab Bihar ke logon ko block ya RTPS counter ke chakkar lagane ki zaroorat nahi hai, kyonki e-District project ke tahat lagbhag saari suvidhayein online aur transparent kar di gayi hain.” Is lekh mein hum aapko RTPS portal ke madhyam se online apply karne ka pura step-by-step process detail mein samjhayenge.
Table of Contents
RTPS Bihar (ServicePlus) Kya Hai?
RTPS ka full form hota hai ‘Right to Public Service’ (Lok Sewaon Ka Adhikar). Bihar Sarkar dvara 2011 mein RTPS kanoon laya gaya tha jiska mukhya uddeshya nagrikon ko ek nishchit samay seema (time-bound manner) mein sarkaari suvidhayein uplabdh karana tha. Aaj yahi suvidha ServicePlus web portal (serviceonline.bihar.gov.in) ke madhyam se di ja rahi hai. Is portal par jati, aay, niwas, NCL (Non-Creamy Layer), EWS, aur aacharan (character) praman patra banwane ki suvidha uplabdh hai.
RTPS Portal Par Uplabdh Pramukh Suvidhayein (Services Offered)
Bihar Lok Sewa Kendra (RTPS) portal par aam nagrikon ke liye kai tarah ki sarkaari sevayein uplabdh hain. Mukhya roop se in sevayon ko ‘Samanya Prashasan Vibhag’ (General Administration Department) ke tahat rakha gaya hai:
- Caste Certificate (Jati Praman Patra): School/college admission aur sarkaari naukariyon mein aarakshan (reservation) ke liye.
- Income Certificate (Aay Praman Patra): Scholarship, EWS aarakshan, aur subsidy yojnaon ka labh lene ke liye.
- Residence/Domicile Certificate (Awasiya Praman Patra): Bihar ke sthayi nivasi hone ka praman.
- OBC (NCL) Certificate: Non-Creamy Layer praman patra (State aur Central Government dono formats mein).
- EWS Certificate: Economically Weaker Section (Aarthik roop se kamjor varg) ke liye 10% aarakshan hetu.
- Character Certificate (Aacharan Praman Patra): Grih Vibhag (Home Department) ke tahat police verification se juda certificate.
Online Apply Karne Ke Liye Zaroori Documents (Eligibility & Required Documents)
Praman patra ke prakar ke anusar documents alag ho sakte hain, lekin kuch aam documents is prakar hain:
- Pehchan Praman (ID Proof): Aadhaar Card, Voter ID, PAN Card, ya Driving License.
- Passport Size Photo: Ek recent scan ki hui passport size photo (size 300 KB se kam). Webcam se direct photo click karne ka option bhi milta hai.
- Aadhaar Registered Mobile Number: Agar aap Aadhaar se e-KYC (OTP) karna chahte hain, toh Aadhaar se link mobile number paas hona chahiye. (Bina OTP ke bhi document upload karke apply kiya ja sakta hai).
- Email ID: Application status aur certificate ki PDF receive karne ke liye.
- Self-Declaration Form: NCL aur EWS praman patra ke liye self-declaration form bharna padta hai.
RTPS Portal Se Online Apply Karne Ka Step-by-Step Process
Agar aap online apply karna chahte hain, toh neeche diye gaye process ko dhyaan se follow karein. Is process ko mukhya roop se do hisson mein banta gaya hai – Registration aur Application.
Phase 1: JanParichay (MeriPehchaan) Par Registration/Login
National Single Sign-On (NSSO) ke tahat ab Bihar RTPS portal par ‘JanParichay’ login anivarya (mandatory) kar diya gaya hai.
- Sabse pehle RTPS Bihar ki official website serviceonline.bihar.gov.in par jayein.
- Home page par left side mein ya upar ‘Login’ (लॉगिन) button par click karein aur aage badhne ke liye sahmati (Consent) dein.
- Agar aap naye user hain, toh “Sign up for MeriPehchaan” ya “Register Yourself” par click karein.
- Apna Mobile Number, Email ID enter karein aur aane wale OTP ko verify karein.
- Apna First Name, Last Name, Date of Birth, Gender bharein aur ek strong Password set karein.
- Registration complete hone ke baad JanParichay ID aur password ka istemal karke portal par login karein.
Phase 2: Praman Patra Ke Liye Form Bharna
- Login karne ke baad Dashboard open hoga. Left menu mein “Apply for Services” par click karein, aur uske baad “View all available services” par click karein.
- Search bar mein us certificate ka naam type karein jise aap banwana chahte hain (jaise – Issuance of Caste Certificate at RO Level). Zyadatar sarkaari kaamon ke liye pehle RO Level (Block level) par hi praman patra banwaya jata hai.
- Click karte hi ek Application Form open ho jayega. Isme apni basic details bharein—jaise Naam, Pita ka naam, Mata ka naam (Hindi aur English dono mein).
- Apna poora Pata (Address) bharein, jisme Zila, Anumandal, Block, Gram Panchayat aur Ward Number shaamil ho.
- Apna Passport size photo upload karein ya webcam se live capture karein.
- Agar aapne Aadhaar number daala hai, toh OTP authentication karna hoga. Agar aap OTP nahi chahte, toh Aadhaar box blank chhod dein aur form ke last step mein Voter ID ya Aadhaar ki PDF/JPEG copy upload karein (jis par aapka signature ho).
- Captcha code daalein aur “Submit” button par click karein.
- Form submit karne ke baad ek baar preview aayega. Sabkuch check kar lein aur “Attach Annexure” par click karke apne documents (ID proof) upload karein.
- Final Submit karne ke baad ek Acknowledgment Receipt (Pavti) generate hogi jisme aapka Application Reference Number (jaise BICCO/2026/XXXXX) aur delivery date likhi hogi. Ise save ya print kar lein.
RTPS2 Par Application Status Check Kaise Karein?
Praman patra aam taur par 10 se 15 working days mein ban jata hai. Aap ghar bethe iski sthiti (status) track kar sakte hain:
- Official portal (serviceonline.bihar.gov.in) par jayein.
- Home page par right side mein ‘Citizen Section’ (नागरिक अनुभाग) ke andar “Track Application Status” (आवेदन की स्थिति देखें) par click karein.
- Naya pop-up window khulega. Yahan ‘Through Application Reference Number’ select karein aur apna Ref. Number bharein.
- ‘Application Submission Date’ ya ‘Delivery Date’ select karke date enter karein.
- Captcha fill karein aur Submit karein. Screen par dikh jayega ki aapka form ‘Under Process’, ‘Rejected’, ya ‘Delivered’ hai.
RTPS Bihar Certificate Download Process
Jab aapka application status ‘Delivered’ ya ‘Approved’ dikhaye, toh aap portal se hi apna original digital certificate download kar sakte hain.
- Portal ke home page par ‘Citizen Section’ mein hi “Download Certificate” (सर्टिफिकेट डाउनलोड करें) ka option hota hai. Uspar click karein.
- Select Service mein ‘RTPS’ chunein.
- Apna Application Reference Number (e.g., BICCO/2026/0000000) aur Applicant Name (English mein) bilkul waisa hi type karein kaisa receipt par likha hai.
- ‘Download Certificate’ button par click karte hi PDF format mein aapka praman patra aapke device mein save ho jayega. Is par digital signature hota hai, isliye physical seal ya mohar ki zaroorat nahi hoti.
Sarkari anuman ke mutabik, pichle kuch saalon mein is portal ke madhyam se 5 crore se zyada praman patra issue kiye ja chuke hain (official source not confirmed), jo is digital system ki safalta ko darshata hai.
Helpdesk Aur Sampark Jankari (Contact Details)
Agar aapko rtps2 portal par login, form apply karne, ya certificate download karne mein koi technical samasya aa rahi hai, toh aap Bihar Sarkar ke IT department dvara jaari ki gayi helpdesk se sampark kar sakte hain:
- RTPS Help Desk Toll-Free Number: 1800-345-6215
- Helpdesk Email ID: [email protected]
- Jigyasa Helpline Number: (0612)-2233333
FAQ – RTPS2 Se Jude Aam Sawal-Jawab
1. RTPS2 Bihar kya hai?
RTPS2 Bihar Sarkar ke e-District (ServicePlus) portal (serviceonline.bihar.gov.in) ka ek alternate server link hai. Portal par load badhne par traffic manage karne ke liye rtps1, rtps2, rtps3 jaise servers banaye gaye hain. In par milne wali sevayein bilkul ek jaisi hain.
2. Kya RTPS portal par Jati, Aay aur Niwas praman patra banwane ki koi fees lagti hai?
Nahi, Bihar Sarkar ki taraf se RTPS portal par khud se online aavedan (self-apply) karne ki koi sarkaari fees nahi hai. Yeh bilkul free (Rs. 0/-) hai. Halanki, agar aap kisi Common Service Centre (CSC) ya Cyber Cafe se apply karwate hain, toh wo apna service charge le sakte hain.
3. Jati ya Aay praman patra banne mein kitne din ka samay lagta hai?
ServicePlus portal (RTPS) ke madhyam se Aay (Income), Jati (Caste), aur Niwas (Residence) praman patra banne ka standard samay 10 se 15 karyadiwas (working days) hota hai. Aavedan ke samay milne wali receipt (pavti) par ‘Delivery Date’ likhi hoti hai.
4. Agar mera RTPS application reject ho jaye toh kya karein?
Application reject hone ka mukhya karan galat documents upload karna ya naam ki spelling mismatch hona hota hai. Status check karne par rejection ka karan bataya jata hai. Aap sahi documents aur jankari ke sath dobara ek naya (fresh) online aavedan kar sakte hain.
5. Kya Delhi mein rahne wale Bihar ke log RTPS ka istemal kar sakte hain?
Haan, portal par online apply duniya ke kisi bhi kone se kiya ja sakta hai. Iske alawa, jo Bihari nagrik Delhi NCR mein rahte hain, unke liye ‘Bihar Bhawan, New Delhi’ mein bhi ek special RTPS counter (Bihar Lok Sewa Kendra) banaya gaya hai jahan se form verify/collect kiye ja sakte hain.
{
“@context”: “https://schema.org”,
“@graph”: [
{
“@type”: “Article”,
“headline”: “RTPS2 Bihar Portal 2026: Jati, Aay, Niwas Praman Patra Online Apply Kaise Karein”,
“author”: {
“@type”: “Person”,
“name”: “Professional Content Writer”
},
“datePublished”: “2026-05-11”,
“description”: “Bihar sarkar ke RTPS2 (ServicePlus) portal ke madhyam se Jati, Aay, aur Niwas praman patra online apply, track, aur download karne ka poora step-by-step process.”
},
{
“@type”: “FAQPage”,
“mainEntity”: [
{
“@type”: “Question”,
“name”: “1. RTPS2 Bihar kya hai?”,
“acceptedAnswer”: {
“@type”: “Answer”,
“text”: “RTPS2 Bihar Sarkar ke e-District (ServicePlus) portal (serviceonline.bihar.gov.in) ka ek alternate server link hai. Portal par load badhne par traffic manage karne ke liye rtps1, rtps2, rtps3 jaise servers banaye gaye hain. In par milne wali sevayein bilkul ek jaisi hain.”
}
},
{
“@type”: “Question”,
“name”: “2. Kya RTPS portal par Jati, Aay aur Niwas praman patra banwane ki koi fees lagti hai?”,
“acceptedAnswer”: {
“@type”: “Answer”,
“text”: “Nahi, Bihar Sarkar ki taraf se RTPS portal par khud se online aavedan (self-apply) karne ki koi sarkaari fees nahi hai. Yeh bilkul free (Rs. 0/-) hai. Halanki, agar aap kisi Common Service Centre (CSC) ya Cyber Cafe se apply karwate hain, toh wo apna service charge le sakte hain.”
}
},
{
“@type”: “Question”,
“name”: “3. Jati ya Aay praman patra banne mein kitne din ka samay lagta hai?”,
“acceptedAnswer”: {
“@type”: “Answer”,
“text”: “ServicePlus portal (RTPS) ke madhyam se Aay (Income), Jati (Caste), aur Niwas (Residence) praman patra banne ka standard samay 10 se 15 karyadiwas (working days) hota hai. Aavedan ke samay milne wali receipt (pavti) par ‘Delivery Date’ likhi hoti hai.”
}
},
{
“@type”: “Question”,
“name”: “4. Agar mera RTPS application reject ho jaye toh kya karein?”,
“acceptedAnswer”: {
“@type”: “Answer”,
“text”: “Application reject hone ka mukhya karan galat documents upload karna ya naam ki spelling mismatch hona hota hai. Status check karne par rejection ka karan bataya jata hai. Aap sahi documents aur jankari ke sath dobara ek naya (fresh) online aavedan kar sakte hain.”
}
},
{
“@type”: “Question”,
“name”: “5. Kya Delhi mein rahne wale Bihar ke log RTPS ka istemal kar sakte hain?”,
“acceptedAnswer”: {
“@type”: “Answer”,
“text”: “Haan, portal par online apply duniya ke kisi bhi kone se kiya ja sakta hai. Iske alawa, jo Bihari nagrik Delhi NCR mein rahte hain, unke liye ‘Bihar Bhawan, New Delhi’ mein bhi ek special RTPS counter (Bihar Lok Sewa Kendra) banaya gaya hai jahan se form verify/collect kiye ja sakte hain.”
}
}
]
}
]
}