APEPDCL Bill Payment & Services: Step-by-Step Guide 2025

Andhra Pradesh Eastern Power Distribution Company Limited, yaani apepdcl, Andhra Pradesh ke 7 zilon mein
bijli supply karne waali ek mahatvapurna company hai. Agar aap Srikakulam, Vizianagaram, Visakhapatnam,
Rajahmundry, Eluru, Anakapalli, ya Kakinada mein rehte hain, toh aapka bijli connection isi company ke antargat aata
hai. Aajkal, bijli bill bharna, naya connection lena, ya complaint darj karna pehle se kahin zyada aasan ho gaya
hai. Chaliye, is guide mein hum APEPDCL ki various online services ko istemal karne ka poora process step-by-step
samajhte hain.

APEPDCL Services: Ek Nazar Mein

APEPDCL apne consumers ko kai tarah ki suvidhayein online portal aur mobile app ke zariye deti hai. In suvidhaon ka
labh utha kar aap apna samay aur paisa dono bacha sakte hain. “Hamara lakshya hai ki har consumer ko behtar aur
nirbadh seva mile,” ek official statement mein kaha gaya hai.

• Online Bill Payment: Ghar baithe apna bijli bill pay karein.
• New Connection Application: Naye ghar ya dukaan ke liye online apply karein.
• Consumer Services: Naam badalna, load change karwana, ya meter se judi samasyaon ka
  samadhan.
• Complaint Registration: Bijli cut, billing issue, ya kisi aur samasya ke liye online shikayat
  darj karein.
• Consumption Calculator: Apne bijli ke kharch ka anuman lagayein.

Online Bill Payment Kaise Karein? (Step-by-Step Guide)

APEPDCL ka bijli bill bharna ab bahut hi saral hai. Aap official website, mobile app ya third-party payment apps ka
upayog kar sakte hain. Sabse aasan tareeka official portal ka hai.

1. Official Portal par Visit Karein: Sabse pehle APEPDCL ki official website par jaayein.
2. Payment Section Chunein: Homepage par aapko ‘Pay Bill Online’ ya ‘Online Payment’ ka option
   dikhega, uspar click karein.
3. Service Number Enter Karein: Apna 18-digit Service Number ya Consumer Number enter karein jo
   aapke purane bill par likha hota hai. Captcha code bharkar ‘View Bill’ par click karein.
4. Bill Details Check Karein: Aapki screen par aapka current bill, due date aur amount dikhayi
   dega. Details ko ek baar zaroor check kar lein.
5. Payment Method Chunein: Ab aapko payment ke liye options milenge jaise Credit Card, Debit
   Card, Net Banking, ya UPI. Apni suvidha anusar ek option chunein.
6. Payment Complete Karein: Zaroori details bharkar payment process ko poora karein. Safal
   payment ke baad aapko ek transaction receipt milegi. Ise future reference ke liye save kar lein ya print kar
   lein.

Ek consumer, Ravi Kumar, apna anubhav batate hain, “Pehle lambi line mein lag kar bill bharna padta tha, lekin ab
main apne phone se 2 minute mein APEPDCL ka bill bhar deta hoon. Yeh bahut hi convenient hai.”

Naye Connection Ke Liye Online Apply Kaise Karein?

Naye ghar ya business ke liye bijli connection lena ab pehle jaisa mushkil nahi raha. APEPDCL ne is process ko bhi
online kar diya hai. Yahan poora process diya gaya hai:

Zaroori Documents (Required Documents)

Application shuru karne se pehle, in documents ki scanned copies taiyar rakhein:

• Ownership Proof: Property ke dastavej jaise Sale Deed, Municipal Tax Receipt, ya Gift Deed.
• Identity Proof: Aadhaar Card, Voter ID, Driving License, ya Passport.
• Applicant’s Photograph: Passport-size photo.
• Wiring Completion Report: Ek certified electrician dwara jaari kiya gaya wiring certificate.
• Indemnity Bond (Rs. 100 ke non-judicial stamp paper par).

Application Ka Process

1. APEPDCL ki official website par jaakar ‘New Connection Registration’ link par click karein.
2. Registration form mein maangi gayi jaankari jaise naam, pata, connection ka type (domestic/commercial), aur
   required load (in KW) bharein.
3. Upar bataye gaye sabhi zaroori documents ko upload karein.
4. Application fees ka online payment karein. Fees aapke load aur connection type par nirbhar karti hai.
5. Form submit karne ke baad aapko ek Application ID/Request ID milegi. Isse aap apne application ka status online
   track kar sakte hain.

Application submit hone ke baad, APEPDCL ke officials aapki property ka verification karenge. Sab kuch sahi paaye
jaane par, aapka meter install kar diya jayega aur connection chalu ho jayega. Is poore process mein aam taur par
7-15 din ka samay lag sakta hai.

APEPDCL Customer Care Se Kaise Sampark Karein?

Agar aapko koi samasya hai ya aapko koi jaankari chahiye, toh aap APEPDCL ke customer care se sampark kar sakte
hain. Aap 24×7 toll-free number 1912 par call kar sakte hain. Is number par aap bijli na
aane ki shikayat, billing se judi samasya, ya meter fault ki report darj karwa sakte hain.

Iske alawa, aap apne area ke local fuse-off call centre se bhi sampark kar sakte hain ya fir APEPDCL ki website par
online complaint bhi register kar sakte hain.