Pehle ke samay mein kisi bhi praman patra (certificate) ko banwane ke liye kai din lag jaate the, file ek table se dusri table tak ghumti thi. Par aaj online system aane ke baad sab kuch transparent ho gaya hai. “Jaise sarkaar ne khud kaha hai, JharSewa ek aisi digital pahel hai jisse har nagrik bina kisi pareshani ke ghar baithe sarkari suvidhaon ka labh utha sakta hai.” Aaj ke samay mein har student, kisan aur aam aadmi iska fayda utha raha hai.
Is e-district portal par National e-Governance Plan (NeGP) ke tahat alag-alag departments ki suvidhayein ek jagah milti hain:
- Praman Patra (Certificates): Jati praman patra (SC/ST/OBC), Aay praman patra, aur Niwas praman patra.
- Janm aur Mrityu: Birth certificate aur Death certificate ka panjikaran (registration).
- Samajik Suraksha (Social Security): Pension schemes, EWS certificate, aur Vivah (Marriage) registration.
- Land Records: Jharbhoomi services se jude bhu-abhilekh dekhne ki suvidha.
Table of Contents
JharSewa Portal Par Registration Kaise Karein? (Step-by-Step)
Agar aap pehli baar is portal ka istemal kar rahe hain aur khud online form bharna chahte hain, toh aapko sabse pehle ek free account banana hoga. Iski prakriya is prakar hai:
- Official Website Par Jayein: Sabse pehle apne computer ya mobile browser mein jharsewa.jharkhand.gov.in type karke official homepage par aayein.
- Register Yourself: Homepage par upar ki taraf (top menu mein) ‘Register Yourself’ ka option dikhai dega, us par click karein.
- Apni Details Bharein: Ek chhota sa form khulega. Isme aapko apna poora naam, apni Email ID, aur ek active Mobile Number bharna hoga. Uske baad apne hisaab se ek strong Password set karein aur State mein ‘Jharkhand’ chunein.
- Captcha aur Submit: Niche diye gaye Captcha code ko sahi-sahi box mein darj karein aur ‘Submit’ button par click kar dein.
- OTP Verification: Aapke dwara diye gaye email aur mobile number par ek OTP aayega. OTP daal kar apne account ko verify karein. Bas, aapka account safaltapurvak (successfully) ban chuka hai!
Online Certificate Apply Karne Ka Process
Registration complete hone ke baad, chahe aapko Income Certificate banwana ho ya Caste Certificate, poora process lagbhag ek jaisa hi hota hai. Niche diye gaye steps ko dhyan se follow karein:
- Portal Par Login Karein: JharSewa ki website par wapas aakar ‘Login’ par click karein. Apna Login ID (Email/Mobile number) aur password daalkar dashboard mein enter karein.
- Apply for Services Chunein: Dashboard open hone par left side menu mein ‘Apply for Services’ ka option hoga, uske neeche ‘View All Available Services’ par click karein.
- Service Search Karein: Aapke samne poori list khul jayegi. Upar search box mein us certificate ka naam likhein jo aap chahte hain (Jaise: ‘Issue of Income Certificate’ ya ‘Issue of Caste Certificate’).
- Application Form Bharein: Ek vistarit (detailed) form khulega. Isme aavedak ki basic details—naam, pita/pati ka naam, janm tithi (DOB), gender, aur poora address bharna hota hai. Yahan dhyan rakhein ki details wahi bharein jo aapke Aadhar Card aur khatian/rasid mein maujood hain.
- Tatkal ya Normal Chunein: Application type mein aapse poocha jayega ki aap ‘Normal’ apply kar rahe hain ya ‘Tatkal’. Agar aap ‘Tatkal’ chunte hain toh aapko koi emergency proof (jaise admission form ya medical reason) upload karna hoga jisse aapka certificate jaldi ban sake.
- Annexure (Documents) Upload Karein: Form save karne ke baad, ‘Attach Annexure’ ka page aayega. Yahan maange gaye sabhi zaroori documents ki PDF ya scanned copies upload karein. Dhyan rahe, har file ka size 500KB se kam hona chahiye.
- Final Submission: Sabhi documents upload karne ke baad apne form ko cross-check karein aur ‘Final Submit’ button daba dein. Submit hote hi aapki screen par ek Acknowledgement Slip generate hogi jisme aapka Application Reference Number likha hoga. Ise PDF format mein save kar lein ya print nikal lein.
Har certificate ki requirement thodi alag hoti hai, lekin form bharne se pehle in dastavezon ki soft copy apne paas zarur taiyar rakhein:
- Identity aur Address Proof: Aadhar Card, Voter ID, ya Passport.
- Aay Praman Patra (Income) Ke Liye: Pichle mahine ki salary slip, ya fir court se banwaya gaya Income Affidavit. Niji kshetron (private sectors) aur kisano ke liye aksar ₹250-₹300 ke kharch mein local court/notary se affidavit banwana padta hai.
- Jati aur Niwas (Caste & Domicile) Ke Liye: Zameen ka khatian, current zameen ki rasid (Land Receipt), aur parivar ka vanshavali (family tree) praman.
- Passport Size Photo: Aavedak ki ek clear passport size tasveer.
Pragya Kendra (CSC) Ke Zariye Aavedan
Agar aapke paas internet, laptop, ya smartphone ki suvidha nahi hai, ya fir form bharne mein koi technical samasya aa rahi hai, toh aapko pareshan hone ki zarurat nahi hai. Jharkhand sarkar ne har panchayat aur ward mein ‘Pragya Kendra’ (Common Service Centres – CSC) khol rakhe hain. Aap apne sare zaroori original documents lekar nazdiki Pragya Kendra ja sakte hain. Wahan baithe operator Kiosk login ke madhyam se aapka Jharsewa form submit kar denge. Iske evaz mein sarkar dwara nirdharit ek mamuli shulk (nominal fee) aapse li jayegi aur aapko aavedan ki rasid (receipt) de di jayegi.
Apne Application Ka Status Kaise Track Karein?
JharSewa portal par aavedan karne ke baad sabse bada fayda yeh hai ki aapko daftaron mein jaakar pooch-taach nahi karni padti. Aap apne application ka status apne phone se hi dekh sakte hain:
- Portal ke homepage par jaayein. (Login karne ki bhi zarurat nahi hai).
- Wahan ‘Track Application Status’ ka ek link diya gaya hota hai.
- Is par click karein aur apna ‘Application Reference Number’ aur form jama karne ki tareekh (Submission Date) darj karein.
- Aapko dikh jayega ki form abhi ‘Submitted’, ‘Under Processing’, ‘Approved’, ya ‘Rejected’ kis sthiti mein hai.
Aam taur par, ek ‘Normal’ aavedan ko banne mein kareeb 15 se 30 din ka samay lag sakta hai. Wahin, agar aapne sahi documents ke sath ‘Tatkal’ apply kiya hai, toh yeh aam taur par 2 se 3 din mein approve ho jata hai (official source not confirmed for exact tatkal delivery hours across all districts, but it is prioritized significantly). Jaise hi form approve hota hai, status mein ‘Delivered’ likha aa jata hai.
Approved Certificate Download Kaise Karein?
Jab aapka form approve (Delivered) ho jaye, toh aap apna certificate direct portal se download kar sakte hain. Application track karne wale page par hi jab status ‘Delivered’ dikhta hai, toh uske theek bagal mein ‘Output Certificate’ ya PDF ka link hota hai. Uspar click karke certificate download kar lein.
Yeh online generated certificate digital signature aur QR code ke sath aata hai. Isliye aapko iska print nikal kar kisi CO, BDO, ya adhikari se physical stamp (mohar) lagwane ki bilkul zarurat nahi hoti hai. Yeh har sarkari aur private kaam mein poori tarah se valid (many) hota hai.
Aksar Pooche Jane Wale Sawal (FAQs)
1. Jharsewa portal par apna password bhool jane par kya karein?
Agar aap apna password bhool gaye hain, toh login page par ‘Forgot Password’ ke option par click karein. Apna registered email ya mobile number daalein, OTP verify karein, aur naya password asani se set kar lein.
2. Kya Tatkal certificate banwane ke liye alag se paise lagte hain?
Jharsewa portal khud aapse Tatkal ke liye koi alag online fee charge nahi karta, lekin Tatkal apply karne ke liye aapke paas ek valid ‘Justified Document’ (jaise kisi medical form, exam aavedan ya admission ka antim din) ki proof copy honi zaruri hai.
3. Agar mera Jharsewa application reject ho jaye toh kya karu?
Agar aapka application reject hota hai, toh status check karne par wahan ‘Reason for Rejection’ likha hota hai (jaise- document sahi nahi hai, ya address galat hai). Aap us galti ko theek karke naye sire se wapas fresh apply kar sakte hain.
4. Jharkhand Aay (Income) Praman Patra ki validity kitni hoti hai?
Jharkhand mein online banne wale Income Certificate (Aay Praman Patra) ki validity aam taur par issue hone ki tareekh se lekar aagami 6 mahine (6 months) tak hoti hai. Uske baad aapko ise renew ya naya banwana padta hai.
5. Kya mujhe digitally signed certificate verify karwane CO office jana padega?
Nahi, JharSewa portal se download kiye gaye certificates par digital signature aur QR code hota hai. Aap inhe directly kisi bhi school, college, ya job application mein istemal kar sakte hain. Inhe alag se attest ya mohar lagwane ki zaroorat nahi hoti.